Customer demand spurs Computer Help to open computer retail shop in Creston business district

Deborah Johnson Wood

This week Ricky Morgan opened his third Computer Help location in Grand Rapids and his customers from the north side of town helped him decide where it would be – the Creston business district.

Morgan, 31, and his partner Marte Smith own Computer Help, 1501 Lake Drive SE in Eastown and at 1066 Grandville Ave. SW.

"I got a lot of people asking if we had something on the north side of town," Morgan says. "A lot of people drive a long way to come to our Eastown store, so I was looking at Alpine or Creston. We had lunch at the Red Jet Café and I saw the storefront across the street. What caught my eye was the storefront window, and then the price point is what made me decide it was the right place."

Morgan says he founded the original Computer Help in Eastown 19 months ago as a computer repair shop specializing in virus removal. The store also sells computers, but he wanted a shop focused on computer sales.

"We'll offer a lot of new computers, and also will offer refurbished computers," Morgan says. "In this economy people don't want to pay full price. Even our new computers are lower price than the big box stores – we get them from China and we put the Microsoft operating systems on them ourselves. We don't have a big staff or a lot of overhead."

The store's inventory includes major brands of notebook, laptop and desktop computers including VAIO, HP, Dell, Acer and Lenovo, as well as accessories and printers. The shop will also offer virus removal and computer repair services.

If sales go as well as expected, Morgan expects to add four sales positions over the next year.

Store hours are 10 a.m. to 9 p.m. Monday through Saturday.

Source: Ricky Morgan, Computer Help

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Deborah Johnson Wood is development news editor for Rapid Growth Media. She can be contacted at [email protected]. Development News tips can be sent to [email protected].
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