I3 Business Solutions won the
small business of the year Epic award in June and just added two support center technicians this fall, and the company isn't done yet. Now I3 seeks an experienced network engineer to fill a senior position on its team that handles technical account management and VCIO (virtual chief information officer) consulting.
I3 has been around for about a decade, and now has 22 employees at its 560 Fifth St. NW office.
"Since 2012, we have grown our managed service programs revenue by 40 percent," says Kathy Labozzetta, a partner in the business with Mike Ritsema. "We offer an IT outsourcing option, and also do staff augmentation for existing staff for small businesses (10 to 250 end users). Bringing on three people for a company our size is a pretty big deal."
She adds that, where a lot of companies focus purely on technology, I3 looks for products that improve the productivity of the end users. "We look for ways to move technology to cloud computing, and provide services from helpdesk to proactive network administration to onsite assistance for troubleshooting and VCIO consulting."
In addition to being good at troubleshooting and network administration with at least five years' experience, a good candidate for this position needs to be comfortable speaking with executives, be comfortable working with end users, and be self-directed and performance-oriented.
"We're having the right conversations with the clients, talking about core competencies of their business, including things like mobile computing that's new and exciting for their business," Labozzetta says. "We're not just adding more employees, but growing the right areas with focus on the professional services segment and using technology to deliver technology."
To find out more about the Support Center Technician Level III (senior networking engineer) position or to apply,
click here.
Writer: Deborah Johnson Wood, Development News Editor
Images courtesy of I3 Business Solutions
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