Quantum Leap Communications
, a telecommunications company specializing in Voice Over Internet Protocol systems for businesses, plans to hire at least two more account executives immediately, and possibly another four in the next 12 months.
President Mike Borowka says he's looking for people who are able to prospect, network, and build solid relationships in the community.
"It's much less about having a technological or industry background," Borowka says. "We will train for the skills. We want people who are willing to be out there meeting, talking to people. It's preferred that they have some business-to-business contacts, but having the right synergy with the team is what's important."
Quantum Leap Communications, 2006 44th
St. SE, Grand Rapids, installs and services ShoreTel, MiTel, Avaya, and Executone systems, and is an agent for all the major telecom carriers, such as AT&T. Determining the best telecommunications system for a client's needs and helping them choose the right telecom carrier are essential to Quantum's success.
"Even though we're a technology business, this is still a relationship business," Borowka says. "We try not to be too techie when we're finding out what's going on in a client's business -- what are the pain points, what keeps them up at night -- it makes it easier for us to connect the dots and ease the pain and correct the challenges they have."
Quantum Leap expanded into an 11,000-square-foot building last month and plans to use the space as a collaborative workspace where clients can come to brainstorm ideas and see what particular systems can do for them.
"We're trying to be a non-typical telecommunications company," Borowka says. "We're trying to get rid of the stigma of technology being intimidating. We want to know how we can make clients' lives easier, and make their employees more productive and happy in our little segment of their business."
To inquire about the sales positions, or to submit a résumé and cover letter, click here
Writer: Deborah Johnson Wood, Development News Editor
Images courtesy of Quantum Leap Communications