My Project Manager Duties Include: Client Connection: build report with the client, keep the client informed via email/phone throughout the project, and communicate the needs and expectation of the client to our team; Quality Assurance: Ensure that the expectations and projects specs have been fulfilled through testing, and communication with our team; Continuous Improvement: Report to the team upon completion of the project, suggestions for us to improve our project life cycle, and ensure High client satisfaction; Project Planning: When a new project has been signed, determine the date the project will start, and how long the project will last. Assign the tasks of the project to the appropriate team members, and follow up with them to ensure the project is on time, and of high quality.
My Team Member Duties Include: Communication: Keep open lines of communication with all team members on their schedule, tasks that need to be completed, and how we can improve; Support: Be a resource for clients when they call, email, or stop in. It is not necessary to be able to resolve the issue, however, it is important to take the proper steps to ensure the client's concern is resolved in a timely manner; Brainstorm: Participate in open idea meetings where the team works together to solve open challenges, and look towards the next product, service, or client.
I am also an Marketing Consultant for Strategic Management Consulting (www.skywayassociates.com) where I help out with technical support, marketing activities, and administrative work. In addition, I am a Creative Web Designer for Techvz, where I assist in web activities.
||Project Management Intern
Grand Valley State University, Seidman College of Business, Management/Marketing, Grand Rapids, MI
||Calvin Christian High School, Grandville, MI