I am the newest member of the Help Desk Team at IT Resource, a provider of Information Technology services, including high level consulting, virtualization, unified communications, messaging solutions, and disaster recovery.
My area of expertise is in the field of hardware. My main role at IT Resource will consist of troubleshooting customers’ IT issues, and performing internal technical tasks such as backups, preparing previously used equipment for donation, erasing hard drives and implementing data recovery.
||Help Desk Analyst
Grand Valley State University, Information Systems Degree, Grand Rapids, MI
||Coopersville High School, Coopersville, MI