As an IT Implementation Specialist my primary roles include setup and configuration of the WMS and training employees in the operation how to use the WMS. Other roles include writing up change requests from the operation, testing the fix to ensure the overall functionality of the system works properly, and working with IT and the Operation to determine the appropriate date and time to install the requested changes into the system. Currently, my time is focused on providing technical support for a warehouse in the Midwest and a warehouse in the North East. In this role I work as a liaison between our operation and our software's vendor to ensure there are no system issues. A friend of mine was actually looking for jobs in the GR area and found the job I currently hold and sent it to me as he knew I was looking to get back to the Grand Rapids area. I wanted to move back to GR as I grew up here and most of my family and close friends still reside here and I enjoy outdoor activities and there aren't many opportunities for that in the Chicago area.
||IT Implementation Specialist
Central Michigan University, School of Business, Logistics Management and Marketing, Mt. Pleasant, MI
||Jenison High School, Jenison, MI