According to excerpts from the story:
National Research Corp. (NRC) recently recognized Spectrum Health with its 2006/07 Consumer Choice Award. The award went to 234 hospitals nationwide whose consumers recognized them as the most preferred hospital for overall quality and image.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in NRC’s annual Healthcare Market Guide® study. Spectrum Health ranked highest in the Grand Rapids and Lakeshore markets.
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