Stories

Schuler Books is working hard to stay relevant in a rapidly changing industry

Remaining competitive in the 21st century is challenging for any business, in any industry. This is especially true for Grand Rapids-based bookseller, Schuler Books. According to excerpts from MLive: Adapting and diversifying the 29-year-old business is one strategy that’s helping the five-store Grand Rapids-based chain stay healthy at a time when Ann Arbor-based Borders is in bankruptcy and Barnes & Noble has been put up for sale. "It's almost impossible to tell what the bookstore will look like in five years," said Cecile Fehsenfeld, who co-founded Schuler with her husband, Bill. "I would like to think we are building a new model for what the next kind of bookstore might look like." You can read the complete story here:

Live entertainment, "Dating Game," and Creole food enliven new downtown Muskegon bistro

A Muskegon Chronicle article reports that a new bistro on the lower level of Muskegon's Frauenthal Center focuses on live entertainment, DJs and other performance fun to attract patrons.According to excerpts from the story:When Paul and Lisa Broussard opened the 411 Bistro-Lounge in the lower level of the Frauenthal Center for the Performing Arts, they knew they would need more than just a good menu if they were to succeed. The Broussards have taken over the restaurant space that was once the City Cafe but have taken it in a new direction. They say the want to be true to the "performing" center and are offering a growing selection of live entertainment in the lounge. Read the complete story here.

TV's "This Old House" names Grand Rapids' Heritage Hill a 2011 Best Old House Neighborhood

ThisOldHouse.com touts Grand Rapids' historic Heritage Hill neighborhood as one of the top 12 "old house neighborhoods" in the country for sustaining a sense of place in a storied residential area. According to excerpts from the story:For the fourth year in a row, we've tracked down North America's most timeless neighborhoods—places where lovingly crafted old houses have extraordinary pasts and unarguably promising futures. With help from our friends at Portland, Oregon-based PreservationDirectory.com—who distributed our nomination forms to more than 14,000 historical societies, neighborhood groups, and preservation nonprofits—we've assembled our biggest-ever list of off-the-beaten-path places that are worth eyeing for a great old home.Heritage Hill, Grand Rapids, Michigan: This neighborhood is a mecca for people who love historic American architecture. Not only are the homes storied, the fact that they stand is significant to preservation societies across the U.S. Urban-renewal plans for Grand Rapids during the 1960s had doomed this treasure trove of old houses, but the community fought to protect them. In winning the landmark case, members of the Heritage Hill Association set a precedent: Federal planning agencies are now required to consider their projects' effects on historic properties. Read the complete story here.

Real estate woes lead to a radically speedier process for title insurance

The fact that over the past several decades "nothing has changed in the title industry" is really an opportunity according to Tom Cronkright and Lawrence Duthler, co-owners of Sun Title. After sifting through "stacks of market research, we listened to what's important for our clients," Cronkright says. The result was a thorough streamlining of their processes so they could offer what he says is the first guarantee of having the title process wrapped up in 15 days or less. Besides listening to their clients, market forces also played a huge role in their decision to offer this guarantee. "The most dramatic change in the industry, which is essentially a commodity, is the dramatic rise in foreclosures and short sales," he says. According to Duthler, with the stress of dealing with foreclosures and short sales, both the buyer and seller want resolution in a timelier fashion. "Our guarantee reflects the new realities and what our clients want. The real estate market is radically different. Two years ago, banks were reluctant to have a short sale, now short sales are much more common."    As the real estate market continues to struggle in West Michigan (and elsewhere), there are some bright spots says Cronkright. "Lenders are more willing to work with existing homeowners," which has led to the increase in short sales. On the other hand, a dark spot remains as home values continue to drop, making it tougher to get money and tougher to get appraised at previous levels. To learn more about Sun Titles' new approach, you can visit their website here. Source: Tom Cronkright and Lawrence Duthler, Sun Title Writer: John Rumery, Innovation and Jobs Editor

Four art-related businesses team up on West Fulton

There's an old saying, "there is powers in numbers" and that sentiment is the hope of several local artists and business owners as they join forces to create a "one-stop" shopping experience and destination location. The new venture, GR Art Group, is the cooperative effort of several local businesses that are repurposing 1054 Fulton West, the former home of Accents Gallery. According to Patti Wisniewski one of the artists who will be working out of the location, the decision to team up with other business owners was the result of "the difficult times" for small business within that industry.   However, she also indicates that the market is picking up and she believes there will be added synergies and savings by joining up with complimentary businesses. The four businesses, which are calling themselves the Grand Rapids Art Group, includes Grand Rapids Cityscapes, GR Accents Online, Gallery of Frames, a Grand Haven business that is relocating to Grand Rapids and Accents Supplies. To kick off the new venture, a grand opening is scheduled for Saturday, March 19, from 10-9 pm which will also include live music, refreshments, and a silent auction. Source: Patti Wisniewski, Grand Rapids Cityscapes and GR Accents Online Writer: John Rumery, Innovation and Jobs Editor

The Tao of a shower thinker: Not all ideas start on the back of a napkin

It's a simple idea and the tagline says it all: "never let another great idea go down the drain." As a "consummate shower thinker," Mark Knudson saw an opportunity to create a product that allowed him to capture his ideas where he does his best thinking: in the shower. "For years I had a notepad near the shower," he says, but explains the  paper always got wet and soggy and the writing became illegible. Sensing he wasn't the only "shower thinker," Knudson began searching for a solution. He tried several ideas, including using a diver's slate, before coming up with the concept of using waterproof paper in notepad form with a pencil that attaches via a suction cup in the shower. Established two years ago, the Grand Haven-based Aqua Notes, which sells the majority of its products through its website, now has its waterproof notepads being shipped to over 30 countries and has over 32,000 followers on Twitter, which, according to Knudson, is the only marketing communications tool they use besides their website.   However, Knudson indicates that this will be changing soon due to increased volume. He is stepping up his marketing efforts through new retail packaging and distribution channels. To learn more about Aqua Notes, you can visit their website here or you can follow them on Twitter at @showerthinker. Source: Mark Knudson, AquaNotes Writer: John Rumery, Jobs and Innovation Editor

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Kenowa Industries: Creating Custom Solutions

Kenowa Industries, a specialist in industry problem solving, diversifies to find a solution of its own.


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Inside LaughFest

A conversation with Leann Arkema, President/CEO of Gilda's Club Grand Rapids, about how LaughFest came together.

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G-Sync - When I Get A Round Tuit

Life is full of opportunities but if you pass the time on the porch playing Dueling Banjos, then you might be missing the opportunities right in front of you. G-Sync's Tommy Allen weighs in on putting off until tomorrow what needs to be done today. 

City of Grand Rapids looks at "economic gardening" to sustain, strengthen small business climate

It takes more than a good business idea and hard work to grow it into a thriving enterprise. It also takes the right business climate, and that climate is what the City of Grand Rapids Economic Development Department wants to create for second-stage businesses in the city. "Economic gardening," an economic development process touted by Governor Rick Snyder, the Small Business Association of Michigan and the Edward Lowe Foundation, helps existing businesses grow by providing them with the information they need to succeed, community partners that can help them get to the next level, and by developing a culture of growth and change. "It's about cultivating what you already have in a community in terms of the business mix before trying to attract new business," says Economic Development Director Kara Wood. "It's a lot of what's happening in East Hills, on Wealthy Street and other places in the city where there are more small businesses. It creates a sense of place, and that's what helps us create and attract new businesses."Wood says the city has already used state tools and incentives to keep growing businesses like Dematic and DornerWorks in the city, but "economic gardening" is also about raising awareness that Grand Rapids is a great place to start a business and be an entrepreneur. "There will be no wrong door for entrepreneurs," she says. "All service providers will be equipped with resources to help them, so if they approach the Chamber or the SBTDC or another of our partners they'll be able to get the direction they need."The city has reached out to a handful of its 30 service providers to-date, including Local First, the Grand Rapids Area Chamber of Commerce and Neighborhood Ventures, who have all taken leading roles in developing the initiative. Next steps are the creation of measurables for the program with the help of the Edward Lowe Foundation, and then launching the program in the next 60 to 90 days. Source: Kara Wood, City of Grand Rapids Economic Development DirectorWriter: Deborah Johnson Wood, Development News EditorRelated ArticlesGrand Rapids approved $235M in new development projects in 2010, reaps $1.5M in new tax revenue

Grand Rapids' Heartside attracts another $17M in medical development

Grand Rapids' Heartside is bursting with medical development and another new $17 million project will sprout some major structural steel soon. Directly across the street from the new $60 million Hauenstein Center at Saint Mary's, a half block from the $7 million American Cancer Society's Hope Lodge and a short walk from the soon-to-be $30 million Heart of the City Health Center, rises a 50,000-square-foot addition to the building known as 245 Cherry -- a physician-owned structure that will more than double in size. Highpoint Real Estate & Development is developing the expansion in partnership with Saint Mary's Health Care and Advantage Health Physician Network, says Brian Sikma, a partner in Highpoint. "This will bring into Grand Rapids more (healthcare) services that are now outside the city," Sikma says. "It's part of Saint Mary's commitment to Grand Rapids. They're creating a very nice walkable campus. Good health care and primary care is great for the community, and the investment in the Cherry Street district and what the Catholic diocese is doing at Cathedral Square is going to be really cool."Advantage Health's Jefferson Avenue and State St. offices will move into the new structure, as well as lab services and rehabilitation services. Some of the physicians' offices in the current building will relocate and their spaces will be remodeled for new tenants, including Advantage Health's Weigh to Wellness program, which is relocating from the East Beltline soon, says Sikma. "The building will have some of the same design elements as Advantage Health's Southwest and Caledonia offices, like the cylindrical glass lobby," Sikma says. "We'll build it using sustainable practices, but we're not going through the expense of LEED certification."Integrated Architecture designed the addition. Elzinga & Volkers are the construction managers. Sikma expects the addition to open in February 2012.Source: Brian Sikma, High Point Real Estate & DevelopmentWriter: Deborah Johnson Wood, Development News Editor

Young entrepreneurs to open beer maker, wine maker store in Grand Rapids' Midtown

Brewing up a batch of India Pale Ale, cherry wine, hard cider or even champagne could be easier in a couple of weeks when O'Connor's Home Brew Supply opens in Grand Rapids' Midtown neighborhood.The store (613 Lyon NE) is the first retail effort of entrepreneurs Ben and Allison O'Connor. Ben, 29, a Grand Haven native, quit his job in Raleigh, N.C. as a computer mapmaker for engineers and architects, and Allison, 28, a native North Carolinian, quit hers as a high school history teacher to move to Michigan and become part of what Ben O'Connor calls a "mini stimulus" economic solution. Setting up shop just doors from Martha's Vineyard, a favorite haunt of wine and beer connoisseurs, could be a good start. "When I was living in North Carolina a friend told me how fun it was to brew," says O'Connor. "I went to a home brew shop and bought a starter kit and just kept getting more and more into it." The 800-square-foot shop has a rustic feel with its painted wood floors, a functioning antique Kenmore freestanding gas stove and custom-made wood shelving. Product offerings range from starter kits for wannabe brewers of beers, wines and hard ciders to equipment and fresh barley and other grains for advanced brewers. "We'll sell a couple of premade mash tuns for all-grain brewing, and specialty parts like valves, high-temp rubber tubing, keg systems, stirring paddles and fermenting buckets," O'Connor says."We wanted to do something different with our lives and we were blessed enough to be able to do it," he adds. "I was tired of hearing everyone write Michigan off as dead. I wanted to do my part and I wanted to let people know it's not over and we can get out of this rut we're in."The O'Connors hope to open in mid-March. Their hours will be 11 a.m. to 8 p.m. Tues. through Fri., 10 a.m. to 6 p.m. Sat. and Sun. Source: Ben O'Connor, O'Connor's Home Brew SupplyWriter: Deborah Johnson Wood, Development News Editor

Wellness program worth its weight in savings

After three years of operation, Amway's corporate wellness program is paying dividends in terms of savings for health care costs and higher fitness levels. According to an excerpt from the story in MLive: "For every $1 we spend, we get $2 back in savings," said Tom Boehr, manager of Amway's corporate wellness program Optimal You. In 2010, data show the three-year-old program came out ahead for the first time. The fact that the program is having positive results so soon is impressive, Boehr said. He expects the savings related to the program to continue to grow as more employees take part, and eventually outpace costs. You can read the entire story here:

Area inventor develops a tool to capture wasted energy in the mining and construction industries

The Dean Energy Harvester, a new invention by Dean Rosendall, has the potential to make an impact on sustainability efforts in several sectors. According to the article in MLive: Dean Rosendall felt there was a need to reclaim wasted energy from certain processes, and no one seemed to be filling that need. So he invented the Dean Energy Harvester, DEH for short, which utilizes wasted process energy in mining and similar industries. You can read the complete story here.

New Grand Rapids Chamber CEO brings rail transit, business tax experience with him

A report by WJRW says that the Grand Rapids Area Chamber of Commerce has selected a new president and CEO who will bring with him first-hand experience in establishing a Chicago-area commuter rail system and a record of defeating new business taxes. According to excerpts from the story:The Grand Rapids Area Chamber of Commerce will have a new President & CEO as of April 4. Rick Baker, an executive with more than 23 years of chamber experience, has been chosen to succeed Jeanne Englehart, who will wrap up her seven-year tenure at the Chamber next month. Baker is currently President and COO of the Quad Cities Chamber of Commerce in Moline, IL and Davenport, IA, an organization with 1,800 member businesses, 34 professional staff and a $4.6 million budget. It covers an Illinois and Iowa business community of multiple municipalities in a bi-state metro Read the complete story here.

West Michigan Golf Show Founder, designer of Egypt Valley golf course named to MI Golf Hall of Fame

Cybergolf.com reports that the Michigan Golf Hall of Fame has elected four new honorees to be inducted in May. Among them are two golfers who have influenced golf in West Michigan for many years. According to excerpts from the story:Public links veteran Jim Briegel, golf course architect Arthur Hills, journalist Terry Moore and Don Perne, co-founder of the PGA of America's Professional Golf Management at Ferris State University have been elected to the Michigan Golf Hall of Fame. Hills was captain of the Michigan State University golf team while working toward a degree in Agronomy, and Lansing native Perne was a teammate and served three years prior to Hills as captain. Hills designed 16 courses in Michigan, including the Arthur Hills Course at Boyne Highlands, Bay Harbor in Petoskey, Egypt Valley in Ada, Hawkshead in South Haven, Shepherd's Hollow and Pine Trace in metropolitan Detroit, and Red Hawk in Tawas. Read the complete story here.

Holland entrepreneur launches website to get things done

Joe Meckley wants to change the way people interact with service providers by treating the transaction like a longterm relationship. Meckley states that DoneLocal.com is a "match.com for services."   Done Local is an online site that facilitates the interaction between local service providers (construction, painters, landscapers, etc.) and consumers through a heavy dose of user-friendly technology providing the comfort of a trusted community. After a solid eight months of working on the website with developers BlueSky Sessions and Collective Idea, along with personal mentoring by fellow entrepreneur Aaron Schaap, DoneLocal.com was launched on Feb. 2, 2011. Meckley indicates that the inspiration for Done Local has its roots in a 2009 venture he started called Chorelink.com. Referring to Chorelink, Meckley says, "In a short time, I had over 1,000 consumer users and 75 services providers." However, he felt the user experience of the site was not at the level he needed it to be. He also felt the site was far too slanted towards more remedial tasks and odd jobs.    Meckley was encouraged, however, by "the positive feedback and tons of activity on the site," so he decided to focus his efforts on creating a similar venture with a more robust customer experience. Meckley is quick to point out that the site is in beta and he has identified several features that will be added in the upcoming months.   To learn more about Done Local, including Meckley's take on what makes his service different than services like Craigslist, you can visit his site here. Source: Joe Meckley, Done Local Writer: John Rumery, Innovation and Jobs Editor

Great relationships lead to DPT's success, growing on-site staff by 50% in 2010

Grand Rapids-based business consulting firm DPT had a great year in 2010, resulting in growth of their on-premise staff by 50%, according to Henry Morley, managing partner.   Giving credit first and foremost to "excellent client relationships," Morley indicated that two of their service offerings, customer relationship management (CRM) and project management, were the driving forces in 2010.    Ironically, the poor economy played a big role too. "CRM is primarily based around business development," Morley says. "Our services help our clients drive sales." Morley indicates this is especially important for businesses in a downturn as many organizations need to do more with less. Morley also explains that many of today's businesses tend to be leaner and project-driven, which requires a more sophisticated project management process, another of DPT's core consulting competencies. Morley states that their organization is constantly looking for talent. "We're looking for people that can effect business change," he says. Morley also points out the equally critical importance of having the ability to effectively communicate. "Communication skills are paramount for us, both verbal and written," he says. For individuals interested in working at DPT, Randy Shier, a principal at DPT stresses face-to-face networking, especially for recent graduates. "We do a lot of recruiting through business networking sites and events," he says. "Younger people typically have limited exposure to these events, so go get exposure. You can't rely on social media totally to build those relationships." To learn more about DPT, both as a service provider and as a potential employer, you can visit their website or check out their corporate profile on LinkedIn. Source: Henry Morley, Randy Shier and Jennifer Jenks, DPT Writer: John Rumery, Innovation and Jobs Editor

Youth program blasts off with $350,000 grant

"It's a win-win scenario," Lynn Heemstra, Executive Director Our Community's Children (OCC) enthusiastically proclaims when asked out the $350,000 grant provided to the organization from U.S. Department of Labor's Employment and Training Administration. Heemstra explains that with the grant dollars, OCC will be coordinating the Leadership and Employment, Achievement and Direction (LEAD) program, a "really cool initiative" that offers relevant work experience for 90 Grand Rapids city residents, ages 15-21, by partnering with a broad spectrum of businesses throughout the city.    These businesses, part of the Mayor's 50 program, will provide employment mentorship and a learning experience. The LEAD program then focuses on an educational experience by learning about neighborhood economies, entrepreneurship and leadership. The program also complements the cities two-year youth master plan, which is focused on preparing a more skilled and creative workforce. Heemstra strongly encourages city-based businesses to apply for the Mayor's 50 program, saying, "This is a wonderful opportunity to invest in the next generation of workers by offering a positive work experience." For information on the Mayor's 50 program, visit their website here. To learn more about the LEAD program and for application instruction, you can visit the site here. Source:  Lynn Heemstra, Our Community's Children Writer: John Rumery, Innovation and Jobs Editor

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RapidBlog: Schools of Hope, by Lindsay McHolme

Lindsay McHolme, Community Literacy Liaison at the Literacy Center of West Michigan returns to RapidBlog to talk about the Schools of Hope Family Literacy Program.