Baudville, a creator of innovative employee awards and recognition products, is in growth mode again, bringing another seven telesales jobs to the Grand Rapids market.
"Our outbound telesales group was just two people in 2009 and today it has 17, our largest department," says Brad DaRooge, president and CEO. "We've added five people in the last 90 days and still have two openings. We're looking for people who like to sell, [who] like to talk with people."
DaRooge says the positions aren't really the traditional "cold calling" jobs, but are meant to deepen relationships with existing customers. He says the company has some 100,000 customers who have ordered at least once in the past year, and the goal is to increase sales incrementally through follow-up contacts.
"A little offshoot of this story is that our history has been to foster relationships through catalog mailings, and the uncertainty of the postal service's future was the catalyst for change for us," DaRooge says. "We can't rely on where the U.S.P.S. is going to be a couple of years down the road, so we've taken the money we would have invested with them and invested it in people. That's a trade-off we're thrilled to make."
The positions are full-time, commission-based jobs that could pay between $35,000 and $40,000 a year, says DaRooge, with 2/3 of that amount being a base pay rate.
The company also has another outside sales job and three call center jobs unfilled, plus expects to add more jobs in 2012.
Baudville celebrates 30 years next year.
Source: Brad DaRooge, Baudville
Writer: Deborah Johnson Wood, Development News Editor
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